Execution time for order is between 2 and 3 working days.

Refund

In case the product you ordered contains errors due to our execution part, please contact us and we will refund your money within 14 days, as soon as we receive your product. The delivery costs will be supported by our company. Thank you.

Replacement

In case the product you ordered contains errors due to our execution part, please contact us and we will replace your product within 14 days, as soon as we receive your product. Both delivery costs will be supported by our company. Thank you.

Warranty

All our products are made of pure solid 14k gold and pure solid .925 sterling silver. They come with a warranty certificate in order to prove their authenticity. Thank you.

Return

If, when receiving the package, your product contains faults due to our production part, please contact us and your product can be returned (at the envelope address) and remade without any cost on your behalf.

If you wish to return a product or inquire about more information regarding our delivery and return policies, please contact us by filling the contact form and we will contact you shortly.

For more details regarding our delivery and return policies, please access our Contact page.